Our Terms
And
Conditions
Explained
These Terms govern your use of morfikos.com and the software design, development, hosting and maintenance services provided by Morfikos Solutions LLP. Where we sign a Master Service Agreement (MSA) and a Statement of Work (SOW) with a client, those documents govern that engagement and take precedence over these Terms if there is any conflict.
Our Services & How We Engage
We provide custom software services — websites and e-commerce, mobile apps, custom business software, e-billing and invoicing systems, CRM and ERP systems, AI features and tools, and ongoing hosting and maintenance.
Every engagement follows the same path: we scope the work with you, issue a proposal, and — once agreed — an MSA (the master terms) plus a SOW for each piece of work setting out deliverables, timeline, assumptions, dependencies and the payment schedule. Work begins after the MSA and SOW are signed and any advance payment is received. Nothing on this website is an offer capable of acceptance; a binding engagement exists only once an MSA and SOW are signed by both parties.
Quotes and proposals are valid for 30 days unless stated otherwise. If scope or dependencies change after a SOW is signed, we will agree the impact on timeline and fees in a written change request before doing the additional work.
→ Websites, e-commerce and product configurators
→ Mobile apps for iOS and Android
→ Custom software, ERP, CRM and e-billing systems
→ AI features, plus hosting and maintenance
Last Updated: 10 September 2026
Using This Website
You may use morfikos.com for lawful purposes only. You agree not to copy, scrape, republish or resell any part of the site except as permitted, not to introduce malware or attempt unauthorised access or overload the infrastructure, and not to use our contact forms to send spam or unlawful, misleading or infringing content.
All content on the site — text, design, code, logos, the Morfikos name and mark, and portfolio material — is owned by Morfikos or its licensors and protected by law. The portfolio shows work delivered for clients; those brands belong to their respective owners. The site is provided ‘as is’; we work to keep it accurate and available but do not guarantee it will be uninterrupted or error-free.
Fees, Payment & Invoicing
Fees, currency and the payment schedule for each engagement are set out in the SOW. Depending on the engagement, payment may be in advance, milestone-based, or on delivery. Unless stated otherwise, an advance payment is required to reserve capacity and start work, and is non-refundable.
Invoices are payable within 14 days of the invoice date unless the SOW says otherwise. Amounts are exclusive of applicable taxes, including GST, which are added where required. Late payments may accrue interest at 1.5% per month (or the maximum permitted by law, if lower), and we may pause work on any overdue engagement after giving notice.
Third-party costs you ask us to procure on your behalf — domains, licences, cloud usage, paid APIs, stock assets — are re-billed at cost or as set out in the SOW.
Cancellation & Termination
Either party may terminate an engagement on 30 days’ written notice, or immediately if the other party materially breaches these Terms or the MSA and does not fix it within 15 days of written notice, or becomes insolvent.
If you cancel or terminate other than for our breach, the advance or deposit remains non-refundable, you will be invoiced for all work done and costs committed up to the effective date, and you have no right to use unfinished or unpaid deliverables until payment is made in full. On termination we will hand over completed, paid-for deliverables and relevant data on request.
→ The advance / deposit remains non-refundable
→ You are invoiced for work completed up to the cancellation date
→ Unfinished or unpaid deliverables may not be used until paid in full
Confidentiality & Data Protection
Each party will keep the other’s confidential information secret, use it only for the engagement, and protect it with reasonable care. This does not apply to information that is public through no fault of the receiver, already known, independently developed, or required to be disclosed by law.
Where we process personal data on your behalf, we do so as your processor under a Data Processing Agreement that forms part of the MSA, and in line with our Privacy Policy. For hosted systems we can select data residency to suit your regulatory position, and we take scheduled, tested backups.
Intellectual Property & Ownership
Your materials remain yours; you grant us a licence to use them to deliver the engagement. On full payment of all sums due for an engagement, we assign to you the intellectual property rights in the bespoke deliverables created specifically for you under that SOW.
We retain ownership of our pre-existing know-how, frameworks, libraries, tools and templates; where these are embedded in a deliverable we grant you a perpetual, worldwide, non-exclusive licence to use them as part of that deliverable. Open-source and licensed components remain subject to their own licences, which we will identify on request.
Unless we agree otherwise in writing, we may identify you as a client and show non-confidential visuals of the delivered work in our portfolio and marketing.
Warranties, Liability & Force Majeure
We warrant that services will be performed with reasonable skill and care by suitably qualified people. For 30 days after delivery of a milestone we will fix, at no charge, defects that mean a deliverable does not materially conform to its SOW — this does not cover issues caused by changes you or third parties make, misuse, or work outside the agreed scope.
Except for that, and to the fullest extent permitted by law, services and deliverables are provided without other warranties, express or implied. Neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Each party’s total aggregate liability in connection with an engagement is limited to the fees paid for that engagement in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
Neither party is responsible for delay or failure caused by events beyond its reasonable control — such as natural disaster, war, epidemic, government action, or internet, utility or major supplier outage — provided it tells the other party promptly and works to limit the impact.
Contact & Governing Law
These Terms and any engagement are governed by the laws of India. The parties will first try to resolve any dispute in good faith through discussion between senior representatives; if that fails within 30 days, the courts at Gurugram, Haryana, India have exclusive jurisdiction, unless the MSA specifies arbitration.
If any provision is unenforceable, the rest stays in effect, and our failure to enforce a right is not a waiver of it. Questions about these Terms? Email account@morfikos.com and we will be glad to help.
